Ordering & Payment
We ask that you review your order carefully, as it cannot be modified once submitted.
Once your order is placed, you will receive your order summary and confirmation number, as well as an email confirmation which includes your order number and an approximate order total.
Methods of Payment
We accept the following methods of payment: COD – pay by cash on your order delivery.
Items will be charged to your selected method of payment when they ship. Your order may ship in multiple packages, but rest assured you will not be charged any additional shipping and handling fees. The shipping and handling fee you were quoted at checkout will be prorated and applied based on the value of each individual shipment.
Please note that we are unable to process your order if we cannot obtain an authorization from your credit card company. You may wish to contact the issuing bank of your credit card regarding this matter, and then inform us of any additional information. We will keep your order on file for 48 hours before it will be cancelled. Please respond quickly; merchandise cannot be held for your order and may become unavailable.
Gift cards are issued in USD and will be mailed to the gift recipient using the method selected at checkout. Unfortunately, tracking information is not available.
We are required to collect sales tax in all US states as required. Additionally, we are also required to collect tax in Puerto Rico and Australia.
If you have purchased items that are now on sale, we will gladly offer you a one–time price adjustment on full-price purchases only. Please contact us with an original sales receipt within 14 days of original sales purchase.
Please note that price adjustments for online and phone orders cannot be made in stores, and price adjustments are not applicable to shipping charges.
If your item(s) have already shipped, your price adjustment refund will post to the original payment method in approximately 1-3 business days after the processing date. If your item(s) have not yet shipped, your order total will reflect the refund when you are charged. If you return an item that has been price adjusted, you will be refunded the adjusted amount.
If your payment method was declined, it may have been unsuccessful due to incorrect information, or insufficient funds please contact us asap.
Address: 11400 Decimal Dr, Louisville, KY 40299